Job Description

I. Job Summary
The barback assists the bartender with all aspects of bar operations.

II. Job Responsibilities

* Greet and make all guests feel welcomed to the restaurant.
* Assist bartender with opening and closing of bar.
* Proactively monitor and replenish ice, fruit, beer, wine and spirits, mixers and glasses throughout the shift as needed.
* Respond to bartender calls for bar needs.
* Clear bar and tables as needed
* Act as server for guests at bar tables and assist with drink preparation as needed.
* Prepare a requisition for bar needs that were depleted during shift.
* Keep work prep and serving areas clean according to resort and State Board of Health standards.
* Present a clean and professional appearance at all times.
* Maintain a friendly, cheerful and courteous demeanor at all times.
* Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
* Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
* Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

Perform other duties as assigned.