Job Description

Job Summary:

The Server is responsible for serving drinks and food in a prompt manner. This role will also provide an above average industry experience, so that guests will want to return again and again. 

Key Responsibilities:

• Assure and maintain consistency and accuracy of the luxury standards across the shifts
• Assure the restaurant is stocked and has efficient par system
• Assure of passing the health requirement 
• Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency.
• Serve food & drinks following the guest requests'
• Provide food and beverage service to all guests while seated at the table
• Review identification of customers to verify they are of legal drinking age.
• Process customer payments utilizing the company POS.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Peel, slice, and pit fruit safely for garnishing drinks.
• Maintain the cleanliness and aesthetic of the bar and restaurant
• Maintain cleanliness of all equipment, tools, and supplies.
• Stock the restaurant with supplies.
• Check product and ensure that it is correct.
• Maintain first in first out (FIFO) for all perishable beverage and non-beverage products.
• Maintain a level of professionalism that will make guests want to return to the restaurant.
• Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink and plate
• Maintain complete knowledge of, and strictly abide by state liquor regulations.
• Complete opening side duties
• Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them.
• Ensure maximum usage of all supplies to attain budgeted beverage/food cost and to prevent waste.
• Ensure all Conrad Nashville core values as well as property and department standards are implemented and applied.
• All other duties as assigned such as sanitation and upholding health requirement and regulations.

Preferred:

• 1 year of experience in a hotel, restaurant, or catering facility of similar caliber preferred.
• Some knowledge of standard menu and drink recipes
• Experience in fast paced, high volume atmosphere.
• Good organizational and communication skills.
• Excellent customer service skills.
• Ability to read, write & speak fluent English.
• Flexible schedule is necessary which includes but not limited to days, nights, weekends, and holidays.
• Position requires regular, reliable attendance.
• Good team spirit.
• At least 18 years of age.
• Must have ServSafe and TABC license

Physical Requirements:

• Most work tasks are performed indoors, temperature can be very hot with or without control of environmental systems.
• Must be able to stand for long periods of time.
• Must be able to maneuver between stations and areas efficiently and easily.
• Must be able to lift up to 40 lbs.
• Requires manual dexterity.
• Must be flexible to work any day of the week, weekends, and holidays if assigned.

Benefits:

•  401k after 90 days, fully vested, company match to 4%
•  Medical (4 plan choices)
•  Dental (2 Plan choices)
•  Vision
•  Employee Assistance Program (EAP)
•  Flexible Spending Account (FSA)
•  Paid Time Off 
•  Hilton Hotel Discounts Worldwide
•  Northwood Hospitality Discounts