Job Description

Here at the Hilton BNA, we're not just serving food and beverages; we're ensuring every guest's experience is infused with the spirit of Nashville. Join our team and bring joy and exceptional service to travelers from around the globe, all while working in the lively, dynamic atmosphere of one of the nation's most vibrant cities.

Essential Job Functions

• Transform dining into a memorable experience by setting and clearing tables with care.
• Engage with guests by taking orders with a smile and entering them into our cutting-edge point of service system.
• Ensure each meal is a masterpiece by coordinating with our culinary team to pick up and verify orders.
• Seamlessly present the check to guests and process payments, ensuring a smooth end to their dining experience.
• Step into multiple roles such as hosting or bussing during peak periods or staff shortages to keep service smooth and swift.
• Contribute to enhancing our esteemed guest satisfaction scores through attentive service and a commitment to excellence.
• Adhere to top-notch safety practices to ensure a secure environment for both staff and guests.
• Craft an unforgettable visit for every guest, aiming to exceed expectations and foster lasting memories.
• Support the team and engage in additional duties as requested by management, showcasing your versatility and team spirit.

Job Requirements

• A High School diploma or equivalent is preferred, paving the way for success in our dynamic environment.
• Prior experience in food and beverage services, or equivalent training, to ensure excellence and efficiency from day one.
• Familiarity with POS systems to keep service running smoothly.

Imagine working just steps away from Nashville’s top attractions, where every shift is an opportunity to experience the thrum of a city famed for its musical heritage, exquisite cuisine, and spirited culture. At Hilton BNA Nashville Airport Terminal, not only will you grow professionally with a leading hospitality brand, but you’ll also enjoy the rhythm and buzz of Nashville’s heart. Ready to serve up stellar experiences with a side of Nashville flair? Join us in making every guest's stay spectacular!