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Director of People and Culture Human Resources

DoubleTree by Hilton Hotel Orlando at SeaWorld

posted May 14, 2025

How to Apply

Description

The DoubleTree by Hilton SeaWorld is seeking a Director of People & Culture at this premier resort. With over 1,000 rooms, 100,000 square feet of event space, multiple dining outlets, extensive meeting and event spaces and world class recreational amenities, this resort is a destination for travelers from around the world!

At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright

This role will be responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's luxury service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We are committed to providing you with:

  • Highly competitive salary
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members

What will I be doing?

Talent Management:

  • Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.
  • Oversee onboarding programs to ensure new hires are integrated seamlessly.

Associate Relations & Engagement:

  • Foster a positive, inclusive, and productive, issue-free work environment.
  • Serve as a credible, visible and trusted advisor to managers and associates on HR matters.
  • Timely address and resolve associate concerns, ensuring compliance with company policies.
  • Organize associate engagement and recognition programs in alignment with Crescent’s associate recognition and communication initiatives.

Training & Development:

  • Facilitate training programs to enhance associate job skills and guest service focus and delivery.
  • Oversee leadership development and succession planning efforts.
  • Ensure timely and comprehensive compliance training all associates.

Compensation & Benefits:

  • Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.
  • Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
  • Monitor industry trends to ensure competitive compensation structures.

Compliance & Risk Management:

  • Ensure compliance with federal, state, and local labor laws.
  • Maintain up-to-date associate records and HR documentation.
  • Lead workplace investigations and implement corrective actions as needed.
  • Oversee workplace safety programs and support risk mitigation strategies.

Required skills/qualifications:

  • Previous experience as a Director of Human Resources in a full-service hotel 5+ years minimum.
  • Previous Hilton experience strongly preferred
  • Bachelor's degree in human resources, Business Administration strongly preferred
  • Proven advanced knowledge of employment laws.
  • Proven experience with UKG/UltiPro systems and payroll processing.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to work in a fast-paced hospitality environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

How to Apply

DoubleTree by Hilton Hotel Orlando at SeaWorld

1,042 Room Hotel

A relaxing stay near Orlando theme parks

We’re off I-4, on 28 tropical acres within two miles of Aquatica Orlando, SeaWorld, and the Orange County Convention Center. A scheduled shuttle can be booked through our concierge to SeaWorld, Walt Disney World®, and Universal Orlando, including Universal Epic Universe, all within six miles. Enjoy our outdoor pools and dining. Pets are welcome.


DoubleTree by Hilton Hotel Orlando at SeaWorld

10100 International Drive

Orlando, FL 32821

Telephone (407) 352-1100