Summary of Key Responsibilities 

Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.
• Anticipates customer and store needs by constantly evaluating inventory, environment and customers for cues. Communicates information to manager so that the team can respond as necessary
• Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Operate Micros POS system efficiently.
• Maintains a clean and organized workspace so that associates can locate resources and product as needed.
• Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance

Job requirements

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS system.