Imagine being the heartbeat of a prestigious hotel, where your voice is the first warm welcome that greets global travelers. At the Hilton BNA Nashville Airport Terminal, situated in the vibrant city of Nashville, TN, we’re seeking a poised and articulate individual to enhance our guest experience through impeccable communication and outstanding service.

Why Nashville, TN?

Located in the Music City itself, working at Hilton BNA Nashville Airport offers you the unique opportunity to blend a fast-paced career with the rich cultural scene of Nashville. From country music landmarks to local culinary delights, Nashville is not just a place to work, it’s a place to live a life of melody and flavor. And just steps from the airport, the convenience of travel is unmatched – perfect for those bitten by the wanderlust bug or with family miles away.

Why the Hilton BNA Nashville Airport Terminal?

This isn’t just any hotel – it’s a beacon of Southern hospitality coupled with the global prestige of the Hilton brand. Here, your work is all about connecting people, whether they're calling from overseas for a reservation or from just up the road for directions. You’ll be the expert they rely on, the voice of reassurance and a pivotal part of their Nashville experience.

What Will You Be Doing?

As a vital part of our team, you’ll handle incoming calls with a polite and efficient manner, directing them with ease to their intended destination. You’ll not only answer queries but anticipate the needs of callers before they even have to ask. Multi-tasking will be second nature to you, and your ability to think on your feet will keep operations running smoothly.

Who Are We Looking For?

• Someone with a High School diploma or equivalent; experience in hospitality is preferred, but not required.
• Clear and effective communication should be second nature to you.
• Ability to think critically and make decisions quickly.
• A proactive approach, always a step ahead in service.
• Keen to meet deadlines and handle workplace challenges competently.
• Adept at understanding and solving complex issues efficiently.
• Must have a good grasp on numbers and basic financial transactions.

Perks and Benefits

Not only do you get to work in one of the most exciting cities in the U.S., but you also enjoy a range of benefits that make your professional life rewarding:

• Generous hotel and travel discounts.
• Comprehensive health coverage (Medical, Dental, Vision).
• Life and supplemental insurance.
• Options for Long/Short term disability.
• 401-K plan to secure your future.
• Continual opportunities for professional development.
• Competitive compensation and incentives that reward your hard work and dedication.

Join us at Hilton BNA Nashville Airport and be a part of a team that’s as enthusiastic about delivering exceptional service as it is about living the best of what Nashville has to offer. We’re waiting to hear from you – apply today and start your journey with us in the heart of Music City!