Description

Blossom Hotel is Houston’s newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium and Rice University. Positioned at the axis of innovation and inspiration, guests can enjoy the diversity of nearby neighborhoods, world-class dining options and attractions. We are looking for our next great team member to join us in filling the position of Banquet and Events Manager.

The Banquets & Events Manager is responsible for overseeing the planning, coordination, and execution of all banquet functions, meetings, and special events. This role ensures flawless service delivery, premium guest experiences, and seamless collaboration with catering, culinary, sales, and operations teams.

• Competitive pay

• Hilton Travel discounts on all Hilton brand properties worldwide

• Hotel room discounts with our Crescent managed properties across North America for you and your family members

• Excellent benefits plans for eligible associates and your family members

• Paid time off

• Career development opportunities in a luxury hospitality environment

• Free meals
• Free parking

Event Operations & Execution

• Lead and supervise banquet staff during setup, service, and breakdown of events.

• Ensure all events meet luxury service standards and align with client expectations and hotel brand guidelines.

• Inspect room setup, décor, AV needs, linen, tableware, and staffing prior to each event.

• Coordinate timing and flow of service with the culinary and catering teams.

Client & Guest Relations

• Serve as the primary on-site contact for event clients, planners, and VIP guests.

• Conduct final walk-throughs, handle special requests, and respond quickly to changes or concerns.

• Ensure post-event follow-up and communication with sales or catering managers as needed.

Team Leadership & Training

• Recruit, train, and schedule banquet staff, captains, and supervisors.

• Provide hands-on leadership during events, coaching team members on service protocols and guest engagement.

• Foster a professional, service-focused culture within the department.

Administrative & Financial Oversight

• Review event orders (BEOs), contracts, and floor plans to prepare staff and resources.

• Monitor labor costs, inventory, and equipment usage.

• Ensure accurate billing, gratuities, and reporting after each event.

• Support monthly forecasts and departmental budgets with leadership and finance teams.

Collaboration & Communication

• Work closely with Sales, Catering, Culinary, Stewarding, and Engineering departments.

• Attend pre-con meetings, BEO discussions, and operations briefings.

• Communicate changes, timelines, and expectations effectively to all relevant teams.

Standards & Compliance

• Maintain cleanliness, safety, and brand standards in all banquet spaces.

• Enforce food safety, health regulations, and service protocols.

• Ensure compliance with liquor laws and responsible service practices.

• Thorough knowledge of Houston

• 2–4 years of banquet, event management, or F&B leadership experience in a luxury or upscale hotel or venue.

• Strong leadership, team management, and guest service skills.

• Knowledge of event logistics, BEOs, and fine dining or banquet service standards.

• Excellent communication, organization, and problem-solving abilities.

• Ability to manage multiple events and high-pressure situations with grace.

• Flexible schedule, including evenings, weekends, and holidays.

• Ability to stand and walk for extended periods.

• Ability to lift or move equipment, linens, or supplies up to 40 lbs.

**Curio Collection by Hilton Properties**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.