JOB SUMMARY

Clean and maintain all corridors, vending areas, elevators, landings, and service areas on guest room floors, ensuring the hotel's standards of cleanliness.  Provide linen supplies for Room Attendants and stock floor closets.  Deliver and retrieve items requested by guests and the Floor Supervisor.  

ESSENTIAL JOB FUNCTIONS 

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Review the assigned area and complete the general removal of any trash or debris on the floors.
• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Stock linen carts with clean linen and supplies.  
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep, remove non-floor closet items, and transport to proper storage areas.
• Remove all dirty linen from assigned Room Attendants' carts and closets and place in the laundry chute.
• Remove all dirty glasses from assigned Room Attendants' carts and closets. 
• Clean designated areas with proper chemicals, tools, and equipment: (e.g., Guest rooms, floor corridors, Floor closets, Elevator tracks and landings, Guest Laundry room, Vending area, Stairwell, etc.)
• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of any items requested by guests.   Retrieve items from guest rooms and return to proper storage areas.
• Transport guest laundry and dry cleaning to the correct guest rooms.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage, or management loss.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in the team member handbook).
• Perform any related duties as requested by the supervisor/manager.
• Assists other Housekeeping Personnel when needed.

KNOWLEDGE, SKILLS & ABILITIES

•  Push Heavy carts.
• Talk to many different kinds of people to give information, answer questions, and provide required services.
• Lift all equipment and supplies on and off the cart.

PHYSICAL DEMANDS

•  Ability to lift, reach, bend, stoop, stand, and walk continuously, climb stairs, and push or pull heavy equipment
• Pushing two hundred (200) pound carts
• Lifting one hundred (100) pounds maximum.
• Stand and walk for varying lengths of time, often for long periods
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.