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Banquet Houseperson

Embassy Suites by Hilton Cleveland Rockside

posted October 14, 2026

How to Apply

Compensation: Up to $17.00

Job Duties:

Keeping storage rooms maintained and organized. 

Maintaining back hall: breakdown dirty dishes and bring to dish room.

Pickup linen and put away.

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms. 

Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

Supply and replenish meeting rooms with clean glasses and fresh water.

Communicate with supervisor throughout shift to be aware of the work.

Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.

Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Perform any related duties as requested by supervisor/manager.

Assists other Banquet Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware.  Knowledge of various types of equipment and set up styles used in the meeting rooms.  For example:  different table types (round, schoolroom, etc.).

Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Ability to comprehend and apply written product labelling instructions to enable the safe application of products and processes within the hotel.

Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room.  This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.

Benefits:

  • Hilton discounted room rates at all Hilton properties around the world
  • Uniforms provided

Schedule:

  • AM/PM Shift Availability
  • Weekends and Holidays required

EOE/M/F/D/V

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

How to Apply

Embassy Suites by Hilton Cleveland Rockside

All Suite

Two-room suites in Independence

Our Cuyahoga County suite hotel is in Independence, Ohio. We are only 15 minutes from Cleveland Hopkins International Airport CLE and downtown Cleveland attractions including the Rock and Roll Hall of Fame, Goodtime III Cleveland Cruise, Public Square, and the Great Lakes Science Center. Enjoy our free made-to-order breakfast, evening reception, and indoor pool.

Urban Craft

Join us in Urban Craft, a hip dining and lounging destination in Independence, OH serving up a menu of innovative American fare favorites with regional flare and a focus on fresh, locally-sourced ingredients.

Meetings and events

We have 10,000 sq. ft. of event space, accommodating up to 750 guests. Our events team are available to help with planning, catering, and any A/V needs.


Embassy Suites by Hilton Cleveland Rockside

5800 Rockside Woods Boulevard

Independence, OH 44131

Telephone (216) 986-9900