posted September 23, 2026
How to Apply
Front Office Manager leads daily lobby operations, manages guest relations, and trains front-of-house staff to meet Hilton brand standards.
Core Responsibilities
-
- Leadership & Operations: Oversee daily front office functions, serve as Manager on Duty (MOD), and review room inventory, VIP arrivals, and special requests.
- Team Management: Hire, train, schedule, and mentor front desk agents and supervisors.
- Guest Services: Resolve guest complaints quickly, handle service recovery, and champion the Hilton Honors loyalty program.
- Interdepartmental Coordination: Partner with Housekeeping and Engineering/Maintenance to ensure rooms are clean and ready on time.
-
- Experience: 2 to 3+ years of front desk experience plus 1 to 3+ years in a supervisory or management role within hospitality.
- Education: High school diploma required; a bachelor's degree or associate degree in Hospitality Management or Business is often preferred.
- Skills: Proficiency in hotel Property Management Systems (PMS) and Microsoft Office; strong problem-solving and communication skills.
- Schedule: Flexibility to work varied shifts, including evenings, weekends, and holidays.
NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects
of the hotel’s employment practices, including the collection and processing of the personal data that you provide
on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a
franchisee and not by Hilton.
How to Apply
Hilton Garden Inn Atlanta Marietta
Hotel with 123 Rooms
Minutes from SunTrust Park ballgames
We're in Wildwood Business Park, steps from local companies and four miles from Dobbins Air Reserve Base. When it's time to relax, enjoy Atlanta Braves games at Truist Park and shopping at The Battery Atlanta, both two miles from our door. We have a restaurant, 24-hour shop, and seasonal outdoor pool.