Guest Transportation Driver About Us

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day, you’ll uncover new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

About the Role

As a Guest Transportation Driver, you’ll play an important role in creating a welcoming and memorable experience for our hotel guests. You’ll be responsible for providing safe, reliable, and courteous transportation to and from designated locations while delivering the exceptional hospitality our guests expect.

Your genuine smile, positive attitude, and commitment to outstanding service will help set the tone for a great guest experience from the moment they step into the shuttle.

Schedule: Part-time, primarily weeknights, with shifts beginning around 4:00–5:00 PM.

Advancement Opportunities & Career Growth

Are you looking to plant your roots, become part of a TEAM that feels like family, and grow your career with a hotel that invests in its associates?

Our Management Development Program (MDP) provides an opportunity for motivated TEAM members to take their careers to the next level. We invest in our top talent and help develop the leaders of tomorrow. With dedication and hard work, YOU could achieve a management opportunity in less than one year!

What’s Your More?

TEAM Benefits

• 401(k)
• Health, Dental, Vision, Life, and Voluntary Insurance
• Management Development Program
• TEAM and Travel Discounts
• Vacation, Wellness, and Holiday Pay
• Career Advancement Opportunities
• Referral Bonus Program
• Full-time positions are benefits eligible, including paid time off and travel discounts, with medical and other insurance options available

Travel Discounts

With multiple brands and thousands of locations around the world, TEAM members are eligible for special travel discounts and, in some cases, food and beverage discounts. Get away to relax, visit family, or see the world!

Responsibilities

As a Guest Transportation Driver, you will:

• Safely and efficiently transport hotel guests to and from designated locations
• Provide friendly, professional, and personalized service throughout each guest interaction
• Assist guests with luggage and personal belongings as needed
• Maintain a thorough knowledge of the hotel, its amenities, and the surrounding area
• Answer guest questions and provide helpful recommendations for local restaurants, attractions, shopping, and other points of interest
• Respond to guest questions, requests, and concerns promptly and professionally
• Maintain the shuttle vehicle in a clean, safe, and presentable condition
• Check that the vehicle has adequate fuel and is ready for service
• Perform routine vehicle inspections and report any maintenance or safety concerns
• Follow all hotel policies, traffic laws, and safety procedures
• Communicate effectively with the Front Desk and other hotel departments regarding guest transportation needs
• Assist other departments with hotel operations as needed based on business demands

Requirements

• Previous experience in a hotel, hospitality, transportation, or customer-service environment is preferred, but we are willing to train the right candidate
• Must be at least 21 years of age
• Must possess a valid, current, non-probationary driver's license from the state in which the property is located
• Must maintain a clean and satisfactory driving record
• Strong communication and interpersonal skills with the ability to interact professionally with a variety of guests and personalities
• Excellent customer-service skills and a genuine desire to help others
• Sound judgment, discretion, and the ability to work independently with minimal supervision
• Ability to remain calm, professional, and courteous when handling guest concerns or unexpected situations
• Ability to speak, read, write, and understand English
• Schedule flexibility, including evenings, weekends, and holidays
• Bilingual skills are a plus

We are committed to thoroughly training and developing our TEAM through hands-on experience, collaboration, and a positive work environment. If you’re passionate about hospitality and enjoy making people feel welcome, we’d love to have you join our TEAM!

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.