Job Description

Step into the heart of Music City and be a part of the dynamic team at Hilton BNA Nashville Airport Terminal, where Southern hospitality meets a bustling airport environment. Our team members serve up joy and excellent service, ensuring every guest’s experience is as vibrant and delightful as Nashville itself. If you are passionate about providing friendly and efficient service with a smile, you’ve found your next great opportunity!

Essential Job Functions

• Create welcoming dining experiences by setting and clearing tables promptly.
• Engage with guests, taking their food and beverage orders with a friendly demeanor, and entering them into our point of service system with precision.
• Ensure each meal is prepared to perfection by coordinating closely with our culinary team.
• Present checks to our guests, processing payments with care when required.
• Step into multiple roles such as bartending or bussing during peak times, showcasing your versatility and commitment to exceptional service.
• Contribute to enhancing our guest satisfaction scores through attentive service and a proactive attitude.
• Adhere to all safety protocols, wearing necessary safety equipment, and staying informed about MSDS and OSHA standards.
• Ensure each guest leaves happier than they arrived, epitomizing the ultimate guest satisfaction.
• Embrace additional responsibilities as needed to support team efforts and management directives.

Job Requirements

• A High School diploma or equivalent is preferred but your passion for service speaks louder than your qualifications.
• Previous experience in food and beverage service, or equivalent training, to ensure you’re ready to jump right in.
• A knowledgeable hand with POS systems to keep service running smoothly.

Located just steps from Nashville International Airport, the Hilton BNA offers a unique opportunity to work in a fast-paced and engaging environment. Here, you’ll not only experience the pride of serving at one of the world’s leading hospitality companies; you’ll also enjoy the electric atmosphere of Nashville — a city renowned for its rich music history, vibrant arts scene, and culinary delights. This isn’t just a job; it’s your backstage pass to a career in a city that never skips a beat!

Ready to bring your sparkling personality and drive to our team? At Hilton BNA, we don’t just offer jobs; we offer career symphonies. Join us in making every guest interaction unforgettable, right in the heart of music city!