Description

Assist in managing, administering, directing and controlling the smooth, friendly and efficient operation of the restaurant, deli, bar, pool bar and/or room service discipline. To assist in directing the staffing of areas consistent with volume of business and needs. To maintain high sanitation standards and ensure compliance with all standards, policies and procedures.

ESSENTIAL DUTIES

• Know all emergency procedures
• Assist in training all employees in the restaurant how to perform their job duties to the best of their abilities
• Assist in scheduling, evaluating and directing all personnel.
• Assists in providing disciplinary action when, and if, necessary.
• Provide employees with the tools and equipment they need to perform their jobs.
• Participate in monthly department meetings, food and supplies inventory.
• Take immediate action on problems that are encountered in the restaurant, deli, bars and room service.
• Take on full responsibility for managing shift. Act as the restaurant manager in his/her absence
• Report any shortness of equipment to the Restaurant Manager.
• Assure prompt, professional service to all guests.
• Assist in any way needed to the Restaurant Manager or Food and Director.
• Assist in advising the Restaurant Manager and F&B Director of daily problems, needs and utilize all available resources to maximize profits, develop quality service and reduce costs.
• Assist in ensuring all paperwork needed by accounting.
• Assist in accountability for achieving cost goals in the area of sales, labor and expenses
• Conduct self to reflect the high standards of professionalism within the organization and hotel
• Accurately perform cash handling procedures
• Enforce alcohol awareness policy.
• Keep open communication between management and employees.

• Clear table during meals
• Know and follow all sanitation procedures
• Assist other servers when need

QUALIFICATIONS/SKILLS

• Must be flexible enough to work any shifts including evenings, weekends and holidays

EDUCATION AND/OR EXPERIENCE

• High School diploma or equivalent required
• Customer Service experience
• Minimum of 2 years experience in Hospitality as a Restaurant supervisor required
• Team management experience

Qualifications

Food & Beverage

Behaviors

• Leader: Inspires teammates to follow them (Required)
• Enthusiastic: Shows intense and eager enjoyment and interest (Required)

Motivations

• Required

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

• Associates (Required)

Experience

• Required

  2 years:

  Food & Beverage

• Required

  2 years:

  Hotel

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.