Sanctity Hotel Tapestry Collection by Hilton.

Is looking for a laser focus Housekeeping Manager, who is passionate about maintaining the highest standards of cleanliness of a brand-new one-of-a-kind boutique, hotel located in Rancho Cucamonga, CA.

Position Overview: The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, hygiene, and presentation are maintained throughout the establishment. This role involves managing the housekeeping staff and ensuring guest satisfaction, and maintaining inventory and supplies.

Key Responsibilities:

• Staff Management:
• Recruit, train, and supervise housekeeping staff.
• Schedule staff shifts and manage daily work assignments.
• Conduct performance evaluations and provide feedback.
• Address and resolve staff issues and conflicts.
• Operations Management:
• Ensure all rooms and public areas are cleaned to the highest standards.
• Conduct daily room inspections of rooms and public areas.
• Deep cleaning
• Implement and monitor cleaning schedules for special projects
• Manage laundry services and quality
• Guest Relations:
• Handle guest complaints and requests promptly and efficiently.
• Ensure high levels of guest satisfaction through exceptional service.
• Inventory and Supplies:
• Monitor and maintain inventory of cleaning supplies and equipment.
• Place orders for supplies and manage budgets.
• Ensure proper storage and use of cleaning products.
• Health and Safety:
• Implement and enforce health and safety regulations.
• Conduct regular training on health and safety practices.
• Ensure compliance with all relevant legislation.
• Quality Control:
• Develop and implement quality control systems.
• Regularly review and update cleaning procedures.
• Monitor and improve housekeeping standards.

Qualifications:

• Proven experience as a Housekeeping Manager or similar role.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Attention to detail and a commitment to high standards.
• Good communication and interpersonal skills.
• Open availability.
• Ability to handle complaints and resolve conflicts.
• Knowledge of health and safety standards and regulations.

Preferred Qualifications:

• Experience in a hotel, resort, or similar environment.
• Certification in hospitality management or a related field.

Working Conditions:

• This position may require working on weekends, holidays, and evenings.
• This position requires the manager to work hand-in-hand with the team. 
• Physical stamina to handle physical tasks and long hours on your feet.

Application Process:

• Interested candidates should submit their resume and a cover letter outlining their experience and qualifications.

Employer Information:

• INTEGRITY. TRUST. RESULTS.

Globiwest Hospitality is a privately owned hotel management company that operates and develops hotels across the United States. The company’s portfolio currently consists of 14 hotels comprising over 1,500 rooms in major metropolitan destinations and top business and travel markets in seven states. Globiwest Hospitality’s home office is located in Southern California with additional regional offices in New York, Oklahoma, and Mississippi.