Front Desk Manager
Hilton Dallas/Rockwall Lakefront
posted July 26, 2025
How to ApplyWhat Youll Do
- Lead and coach the front desk team to deliver excellent guest service
- Train, schedule, and support associates while maintaining brand and hotel standards
- Handle guest feedback and ensure follow-up and recovery are seamless
- Act as Manager on Duty as needed
- Help manage billing, reservations, check-ins/outs, and third-party bookings
- Keep things running smoothly and guests happy from the moment they arrive
What Were Looking For
- 2+ years of hotel front desk experience, with supervisory responsibilities
- Friendly, professional, and confident communicator
- Detail-oriented and strong with systems and operations
- Flexible availability, including nights, weekends, and holidays
- Calm under pressure and always guest-first
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.
How to ApplyHilton Dallas/Rockwall Lakefront
Hotel with 233 Rooms
A lakefront stay minutes from Harbor Rockwall
Overlooking Lake Ray Hubbard, our hotel is under half a mile from the restaurants and movie theaters of the lakefront Harbor Rockwall. Downtown Dallas is 22 miles away, and we’re a 40-minute drive from Dallas-Fort Worth International Airport. Our outdoor pool has plenty of seating, including cabanas and we have a restaurant and bar.
Hilton Dallas/Rockwall Lakefront
2055 Summer Lee Drive
Rockwall, TX 75032
Telephone (214) 771-3700
Website www.hilton.com
Managed by Driftwood Hospitality Management