Description

The Hampton Inn & Suites by Hilton, Downtown, a Crescent Hotels and Resorts property is currently hiring for an Executive Housekeeper to provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained. REPORTS TO: Assistant General Manager ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 2. Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. 3. Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including the lobby, meeting rooms, fitness center and public restrooms, etc. 4. Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, including both hotel and contract supplied labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department. 5. Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly. 6. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program. 7. Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information. 8. Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects. 9. Communicate both verbally and in writing to provide clear direction to staff. 10. Comply with attendance rules and be available to work on a regular basis. 11. Perform any other job related duties as assigned.

Qualifications

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
• Team Player: Works well as a member of a group (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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