Hampton Inn New Albany is seeking a dynamic, service-oriented Sales Coordinator to join our team!

GHS is a turnkey management and ownership group operating Hilton and IHG limited-service Hotels in IN, TN and KY. We have a proud history dating back to our inception in 2010.

This unique position is perfect for a growth minded person who loves selling, the Sales Process, High Level Customer service and interacting with Clients on a regular basis.


Job Duties And Responsibilities

• Assists with identifying and soliciting new accounts 
• Assists with maintaining existing accounts 
• Assists with achieving monthly revenue booking goals 
• Assists with completing daily/weekly/monthly reports 
• Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member 
• Composes and distributes routing correspondence, reports or contracts (to include Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM 
• Ensures all documents are completed accurately and on time and maintains sales records and filing system 
• Books blocks of rooms for guests 
• Greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out 
• Follows up with past clients to ensure guest satisfaction 
• Coordinates with customers on due dates for rooming lists, cut off dates, contracts, etc. to ensure that all deadlines are met 
• Responds to all guest inquiries and third party meeting leads in a timely fashion 
• Creates and maintains group blocks and events in the property PMS systems 
• Works closely with front desk to ensure accuracy of reservations, groups, events 
• Works client-related special events 
• Abides by Prime Time Selling hours 
• Perform various other duties as assigned to meet business objectives