posted December 24, 2024
the smiling face of hospitality...front and centerHow to Apply
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.
How to Apply290 Room Hotel
A favorite among presidents and celebrities including Elvis and Johnny Cash, our restored 1919 hotel is listed on the National Register of Historic Places. We're in the center of downtown Des Moines, a mile from the Wells Fargo Arena. The Iowa State Capitol is less than 10 minutes away, and we're 15 minutes from the Iowa State Fairgrounds.
Fine Dining in every aspect. Proudfoot & Bird, named after the original Hotel Fort Des Moines architects, pays homage to the glamorous days of years past with every detail. Adorned with stunning marble tables, intricate gold ceiling inlay, plush soft seating, and grand circular bar we have recreated a time that was filled with elegance, extravagance, and indulgence. Housed in the historic Hotel Fort Des Moines, we have taken every step possible to protect a valued piece of Des Moines’ cherished history. Two semi-private dining rooms are available, seating eight and 10 guests, respectively. Comprised of handmade pastas, humanely raised poultry, waterfowl, prime cuts of beef, sustainably caught seafood and locally sourced produce, Proudfoot & Bird’s menu consists of world class fare. Timeless cocktails, local/regional beer selections, and a carefully curated list of award-winning wines have been chosen to pair perfectly with our culinary vision. We look forward to serving you
Hotel Fort Des Moines, Curio Collection by Hilton
1000 Walnut Street
Des Moines, IA 50309
Telephone (515) 528-7733
Website curiocollection3.hilton.com
Managed by First Hospitality