Jobs at Hotel Fort Des Moines, Curio Collection by Hilton

• Bartender (In Confidence Speakeasy) (Bartender/Mixologist)

  stir it, shake it, mix it, blend it, pour it, top it, now refill it.

  Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge, of the Wine and cocktail menus,  is critical to success. In Confidence bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of the Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Cocktail Server - In Confidence Speakeasy (Food & Beverage)

  Let's shake things up!

  As a Cocktail Server, your creative flair and passion for beverage and hospitality will help your Bar team to a superior beverage experience to our guests. Though your effective knowledge, skills and innovation, you will help execute the best beverage service, that places The Hotel Fort Des Moines’ In Confidence speakeasy on the map as the "The best Cocktail bar in Des Moines". a Cocktail Server must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Cocktail Server is to deliver and exceed guest expectations, exceed the Hotel’s vision, resolve challenges, and maintain excellent communication with guests, peers, and management. You will help drive the future expectations of our cocktail program!

• Restaurant Server (Food & Beverage)

  welcome to first hospitality. employment for one? right this way...

  Hobnob Servers provide attentive, dynamic, and inspiring tableside service for our guests at Hobnob Coffee and Wine Bar.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Hobnob Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of  Hobnob Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Night Auditor (Guest Services)

  hospitality on hand all through the night

  Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items .  Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Bartender (In Confidence Speakeasy) (Bartender/Mixologist)

  stir it, shake it, mix it, blend it, pour it, top it, now refill it.

  Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge, of the Wine and cocktail menus,  is critical to success. In Confidence bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of the Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Director of Rooms (Rooms Division)

  Join our award winning team to inspire elevated guest experiences.

  The Director of Rooms is responsible for the overall operation of the hotel specifically front office, housekeeping and valet day to day operations. Tasked with cultivating a best-in-class team, the Director of Rooms is responsible for leading hiring, training, and retention efforts.  A successful Director of Rooms will lead a well-functioning hotel operation, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

• Sales Manager (Sales & Marketing)

  Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation.  Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals.  The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.

• Restaurant Server (Food & Beverage)

  welcome to first hospitality. employment for one? right this way...

  Hobnob Servers provide attentive, dynamic, and inspiring tableside service for our guests at Hobnob Coffee and Wine Bar.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Hobnob Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of  Hobnob Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Front Office Manager (Guest Services)

  The Guest Service Manager leads the hotel’s front desk and guest services team.  Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior.  The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

• Host for Premier Restaurant (Food & Beverage)

  The Ideal Canidate should be outgoing, warm, inviting, detail oriented, and love to dress to the 9's! Proudfoot & Bird is looking for you! We are in the need of a host that knows how to run and map out a dining room, who can talk to almost anyone, and can be strong inviting presence.

• Server Assistant (Chefs/Kitchen)

  Server Assistants greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items.  Server Assistants must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction. This is the first step into the world of polished service.

Apply for these jobs at https://veterans.hilton-jobs.com/hotel-fort-des-moines/jobs