posted October 14, 2026
Ready for MORE? Join Our TEAM as a Front Desk Agent!How to Apply
OurTEAMcultureinspireseveryassociatetoachieveMORE,bothpersonallyandprofessionally.We’recommittedtocreatinganenvironmentwhereyoufeelvalued,supported,andexcitedaboutwhatyoudoeveryday.
T.E.A.M.=TogetherEveryoneAchievesMore
AbouttheRoleWe’relookingforanoutgoing,personable,andguest-focusedFrontDeskAgenttojoinourgrowingTEAM!Inthisrole,you’llcreatememorablefirstimpressions,deliverexceptionalservice,andhelpensureeveryguestenjoysanoutstandingstay.
Yourpositiveattitude,genuinesmile,andpassionforhospitalitywillmakeallthedifference!
GrowYourCareerwithTEAMWebelieveinpromotingfromwithinandinvestinginourassociates.WithourManagementDevelopmentProgram(MDP),topperformershavetheopportunitytogrowintoleadershiprolesinaslittleasoneyear!
CareerPathOpportunities:
FrontOfficeManager
OperationsManager
AssistantGeneralManager
GeneralManager
Readytoputdownroots,joinaTEAMthatfeelslikefamily,andbuildarewardingcareer?What'sYourMORE?
TEAMBenefits401(k)retirementplan
Health,dental,vision,life,andvoluntaryinsuranceoptions
ManagementDevelopmentProgram
TEAMmemberandtraveldiscounts
Vacation,wellness,andholidaypay
Careeradvancementopportunities
Employeereferralbonusprogram
Full-timeassociatesareeligibleforbenefits,includingpaidtimeoff,traveldiscounts,andinsuranceoptions.
ResponsibilitiesWelcomeguestswithawarm,friendly,andprofessionalattitude.
Manageguestinformation,assignrooms,andissueroomkeys.
Answerquestionsandprovidehelpfulinformationabouthotelservicesandamenities.
Deliverattentive,personalizedservicetocreateapositiveguestexperience.
Previousfrontdeskexperienceinabrandedorluxuryhotelenvironmentpreferred.
PreviousHiltonexperiencepreferred.
FamiliaritywithMicrosoftOffice(Word,Excel,PowerPoint)andhotelsystems,particularlyPEP,isaplus.
Strongcommunication,listening,andinterpersonalskills.
ExcellentEnglishspeaking,reading,andwritingskills;Spanishproficiencyishighlydesired,andadditionallanguagesareaplus.
Flexibleavailability,includingdays,weekends,andholidays.
Positiveattitude,highenergy,andagenuinepassionforhospitality.
Abilitytomultitask,prioritizeresponsibilities,andmanagecompetingdemandseffectively.
Abilitytounderstandandcommunicatedetailedinformationclearlyandprofessionally.
Inaccordancewithfederallaw,allnewhiresmustverifytheiridentityandauthorizationtoworkintheUnitedStatesandcompleteFormI-9uponhire.
NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.
How to ApplyHotel with 174 Rooms
Downtown hotel near Beale Street sounds
We’re in Downtown Memphis, next to Autozone Park and a half-mile from FedEx Forum Arena. The Memphis Music Hall of Fame is five minutes away and we’re under a mile from Mississippi River Park and the Memphis Rock ‘n’ Soul Museum. Graceland, home of Elvis Presley, is a 15 minute drive. Enjoy our restaurant, fitness center. WiFi’s on us.
Canopy by Hilton Memphis Downtown Beale Street
164 Union Avenue
Memphis, TN 38103
Telephone (901) 479-1001
Website www.hilton.com