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Front Desk Agent

Canopy by Hilton Memphis Downtown Beale Street

posted October 14, 2026

Ready for MORE? Join Our TEAM as a Front Desk Agent!
How to Apply
AboutUs

OurTEAMcultureinspireseveryassociatetoachieveMORE,bothpersonallyandprofessionally.We’recommittedtocreatinganenvironmentwhereyoufeelvalued,supported,andexcitedaboutwhatyoudoeveryday.

T.E.A.M.=TogetherEveryoneAchievesMore

AbouttheRole

We’relookingforanoutgoing,personable,andguest-focusedFrontDeskAgenttojoinourgrowingTEAM!Inthisrole,you’llcreatememorablefirstimpressions,deliverexceptionalservice,andhelpensureeveryguestenjoysanoutstandingstay.

Yourpositiveattitude,genuinesmile,andpassionforhospitalitywillmakeallthedifference!

GrowYourCareerwithTEAM

Webelieveinpromotingfromwithinandinvestinginourassociates.WithourManagementDevelopmentProgram(MDP),topperformershavetheopportunitytogrowintoleadershiprolesinaslittleasoneyear!

CareerPathOpportunities:

  • FrontOfficeManager

  • OperationsManager

  • AssistantGeneralManager

  • GeneralManager

Readytoputdownroots,joinaTEAMthatfeelslikefamily,andbuildarewardingcareer?What'sYourMORE?

TEAMBenefits
  • 401(k)retirementplan

  • Health,dental,vision,life,andvoluntaryinsuranceoptions

  • ManagementDevelopmentProgram

  • TEAMmemberandtraveldiscounts

  • Vacation,wellness,andholidaypay

  • Careeradvancementopportunities

  • Employeereferralbonusprogram

Full-timeassociatesareeligibleforbenefits,includingpaidtimeoff,traveldiscounts,andinsuranceoptions.

Responsibilities
  • Welcomeguestswithawarm,friendly,andprofessionalattitude.

  • Manageguestinformation,assignrooms,andissueroomkeys.

  • Answerquestionsandprovidehelpfulinformationabouthotelservicesandamenities.

  • Deliverattentive,personalizedservicetocreateapositiveguestexperience.

Requirements
  • Previousfrontdeskexperienceinabrandedorluxuryhotelenvironmentpreferred.

  • PreviousHiltonexperiencepreferred.

  • FamiliaritywithMicrosoftOffice(Word,Excel,PowerPoint)andhotelsystems,particularlyPEP,isaplus.

  • Strongcommunication,listening,andinterpersonalskills.

  • ExcellentEnglishspeaking,reading,andwritingskills;Spanishproficiencyishighlydesired,andadditionallanguagesareaplus.

  • Flexibleavailability,includingdays,weekends,andholidays.

  • Positiveattitude,highenergy,andagenuinepassionforhospitality.

  • Abilitytomultitask,prioritizeresponsibilities,andmanagecompetingdemandseffectively.

  • Abilitytounderstandandcommunicatedetailedinformationclearlyandprofessionally.

EmploymentEligibility

Inaccordancewithfederallaw,allnewhiresmustverifytheiridentityandauthorizationtoworkintheUnitedStatesandcompleteFormI-9uponhire.

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

How to Apply

Canopy by Hilton Memphis Downtown Beale Street

Hotel with 174 Rooms

Downtown hotel near Beale Street sounds

We’re in Downtown Memphis, next to Autozone Park and a half-mile from FedEx Forum Arena. The Memphis Music Hall of Fame is five minutes away and we’re under a mile from Mississippi River Park and the Memphis Rock ‘n’ Soul Museum. Graceland, home of Elvis Presley, is a 15 minute drive. Enjoy our restaurant, fitness center. WiFi’s on us.


Canopy by Hilton Memphis Downtown Beale Street

164 Union Avenue

Memphis, TN 38103

Telephone (901) 479-1001