Description

JOB OVERVIEW

Responsible for setting up, refreshing and cleaning banquet rooms and it's equipment before and after an event. Responsible for completing other banquet set up duties as assigned.

ROP: $22.50/hour plus gratuities

REPORTS TO

Management & Banquet Captains

WORK HOURS

Crew members will be required to work day and/or evening shifts and possibly some graveyard shifts, both weekdays and weekends as business dictates.

EDUCATION/EXPERIENCE

1. High school graduate. Some college preferred.
2. Food Handlers Certification Required

LANGUAGE SKILLS

1. Ability to read, comprehend and write simple instructions, correspondence and memos.
2. Ability to communicate verbally (including heavy telephone contact) with Guests, management and co-workers.

ESSENTIAL JOB FUNCTIONS

1. Responsible for moving tables, chairs, staging and any other banquet equipment with proper use of hand trucks, carts and dollies in a safe manner.
2. Set up banquet rooms exactly as the contract states: this includes chairs, tables, staging, skirting of tables, water stations, buffets, dance floors etc.
3. Responsible for the breakdown and storage of furniture and equipment upon completion of banquet catering functions. This includes cleaning and vacuuming meeting rooms.
4. Treat guests with courtesy, friendliness and respect and provide responsive service.

SECONDARY FUNCTIONS

1. Perform cleaning and general maintenance duties of all banquet function rooms, equipment, and public areas. Follow maintenance program and cleaning schedule.
2. Provide porter service to the guests as required.
3. Notify management of any pertinent information related to shift activities.

PHYSICAL REQUIREMENTS

The frequency codes assigned in these job descriptions are:

Rarely less than 1%

Occasionally 1-33%

Frequently 34-65%

Constantly 66-100%

SITTING: Rarely

STANDING/WALKING: Constantly on a variety of surfaces (carpet, tile, granite, etc.)

CROUCHING (BENDING AT KNEES): Occasionally. Lifting and completing tasks performed at low levels.

KNEELING/CRAWLING: Occasionally. Lifting and completing tasks performed at low levels.

STOOPING (BENDING AT WAIST): Occasionally. Lifting and completing tasks at different levels.

TWISTING/TURNING AT KNEES, WAIST & NECK: Occasionally.

CLIMBING: Rarely.

LEG/FOOT USE: Occasionally.

REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels.

HANDLING/GRASPING: Constantly.

FINGERING/FEELING: Constantly.

PUSHING/PULLING: Rarely.

LIFTING/CARRYING: Frequently lifting/moving up to 10 pounds. Occasionally lifting/moving up to 25 pounds.

SPEECH REQUIREMENTS: Constantly required to speak to others in person and on the telephone.

HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone.

VISION: Constantly required to see up close and ability to adjust focus. Occasionally required to see distances. Color vision required.

WORKING CONDITIONS

Safety Requirements: none required

Exposure to chemicals, noise, vibrations: Exposure to basic cleaning supplies; moderate noise conditions of a busy office with office equipment; occasional exposure to noise of kitchen.

Operation of equipment/tools/vehicles: Equipment to include computers and printers, 10 key calculator, telephone, fax, copier, etc.

Work is mostly indoors, protected from weather, but not necessarily inside temperature changes. Some work is outdoors and/or at off-site facilities.

Competitive benefit package offered: full medical/dental/vision/401K with 4% ER match, Life plus additional supplemental, PTO ( paid time off), great hotel travel discounts!

The Hilton Woodland Hills/Los Angeles is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to maribelp@hiltonwh.com or call 818 595 1000 to let us know the nature of your request.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Ordinance and the California Fair Chance Act.

Qualifications

Customer service experience a plus

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity (Required)
• Team Player: Works well as a member of a group (Preferred)

Motivations

• Preferred

  Self-Starter: Inspired to perform without outside help

Education

• High School (Preferred)

Licenses and Certifications

• Preferred

  CA Food Handler

Skills

• Teamwork (Advanced)

Experience

• Preferred

  1 years:

  Customer service experience a plus

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.