Imagine spearheading a vibrant team in the heart of one of Tennessee’s most charming towns. At Hilton Franklin Cool Springs, not only do you get a chance to showcase your skills in a luxurious environment, but you also become part of a community renowned for its rich history, vibrant music scene, and picturesque Main Street boutiques—all nestled in the idyllic Franklin, TN.

This isn’t just any leadership role. Here, you’ll harness your solid foundation in housekeeping to inspire a team, champion operational excellence, and elevate guest experiences. Your day will be filled with a variety of tasks, ensuring no two days are the same. From managing efficient room turnarounds to ensuring guest satisfaction, your role is critical in maintaining the high standards of the Hilton brand.

Key Responsibilities

• Lead and empower a diverse team of dedicated housekeeping staff, fostering a dynamic environment that attracts top talent eager to learn and succeed.
• Maintain impeccable guest and service areas and oversee thorough turndown services, ensuring comfort and safety for guests and associates alike.
• Efficiently plan and allocate resources to meet operational goals, handle special requests with a flair, and judiciously manage supplies to achieve budget objectives.
• Swiftly respond to guest inquiries and concerns with a level of courtesy and professionalism that exemplifies the Hilton hospitality ethos.

Who You Are

You possess a high school diploma or equivalent, bolstered by one to two years of relevant experience. Your supervisory skills are top-notch, and you communicate effectively in potentially multiple languages. You’re comfortable with the usual tech and tools of the trade—from two-way radios to computer systems—and you’re always ready to move, stand, lift, or push as the job demands.

Why Join Us?

• Competitive compensation based on your unique experience
• Comprehensive benefits including Medical, Dental, Vision, Life, and both Long and Short Term insurance
• Robust retirement planning with a 401-K
• Opportunities for professional growth and development
• Generous travel discounts that invite you and your family to explore the world

At Hilton Franklin Cool Springs, you’re not just joining a team; you’re stepping into a lifestyle. Here, we blend professional challenges with the warmth and charm of southern hospitality. Ready to lead with passion and precision? We can’t wait to welcome you to our family and make history together in historic Franklin!