Description

Salary: Up to $85,000 per year.

Hilton Waikiki Beach Resort & Spa is seeking a driven and strategic Group Sales Manager to lead our group business efforts in one of the world’s most iconic destinations. This role is ideal for a self-starter who thrives in a fast-paced hospitality environment and excels at building lasting client relationships. You’ll be responsible for generating group room revenue, converting leads, and ensuring seamless execution of group events—all while upholding Hilton’s brand standards and delivering genuine Hawaiian hospitality.

The ideal candidate will be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Must also be able to work independently and complete assignments within parameters of instructions given, prescribed routines, and standard accepted practices. Compensation is based on a fixed salary. No commission or performance bonuses are offered.

• Hilton Travel Benefit
• Paid Vacation
• Paid Sick Leave
• Group Health (Medical/Dental/Vision/Prescription Drug plans)
• Health insurance Opt-Out option
• Group life insurance
• 401(k) match and more

• Develop and execute strategic group sales plans tailored to the Hawaii market

• Drive group bookings across corporate, leisure, and SMERF segments to meet and/or exceed hotel sales goals

• Conduct site visits, presentations, and outside sales calls

• Negotiate contracts and collaborate with revenue management to maximize profitability

• Coordinate with internal departments to ensure flawless group experiences

• Maintain accurate records in Hilton CRM systems and prepare performance reports

• Represent the hotel at trade shows, tourism boards, and industry events

• Monitor competitor activity and market trends to maintain a competitive edge

• Bachelor’s degree in Hospitality, Business, or related field preferred or, an equivalent combination of education and experience

• 3+ years of hotel group sales experience, ideally in resort or destination markets

• Proficiency in Delphi, OnQ R&I, and Microsoft Office Suite

• Strong communication, negotiation, and presentation skills

• Familiarity with Hawaii’s tourism landscape and seasonal travel patterns

• Valid driver’s license and ability to travel locally and occasionally out-of-state

Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com or call 808-921-5504 to let us know the nature of your request.

Qualifications

Hotel sales management

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest (Required)
• Leader: Inspires teammates to follow them (Required)
• Team Player: Works well as a member of a group (Required)

Education

• Bachelors (Preferred)

Licenses and Certifications

• Required

  Driver's License (valid)

Skills

• Detail Oriented (Advanced)
• Time-Management (Advanced)
• Critical Thinking (Advanced)
• Microsoft Office (Advanced)
• Contract Negotiation (Advanced)

Experience

• Required

  3 years:

  Hotel sales management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.