About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do! 

T.E.A.M = Together Everyone Achieves More

About the Role: Seeking a dynamic and seasoned Conference Services Manager to join our AWESOME TEAM! In this role, you'll be responsible for planning and refining the details of all assigned meetings and conventions; to coordinate the activities of all departments involved to ensure compliance with set specifications; to maximize customer satisfaction and hotel profitability in accordance with hotel policies and procedures.  

TEAM Benefits:

• Bonus eligible
• 401k 
• Health/Dental/Vision/Life/Voluntary Insurance 
• TEAM and Travel Discounts 
• Vacation/Well/Holiday Pay 
• Career Advancement Opportunities  

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities:

• Ensures satisfactory liaison between guests and supporting hotel departments from initial long lead of contact through conclusion of billing review.
• Supervises service and coordinates all arrangements as reflected in the convention services critique while the group is in the hotel.
• Establishes and maintains excellent working relationships and communication with all support departments regarding convention-related activities.
• Ensures that all convention resumes, and convention-related paperwork and other pertinent information is distributed to the necessary departments in a timely manner, at least 14 days prior to the arrival.
• Monitors room blocks in conjunction with Sales Managers and Reservation Manager.
• Hold both pre-con and post-con meetings with all major groups.
• Determines golf, tennis, and all other recreational requirements.
• Determines outside vendor service needs, i.e., entertainment, floral displays, photography, etc.
• Establishes master account requirements and special billing procedures for each group following the established credit clearance policies.
• Performs all duties in a timely and efficient manner.

Requirements:

• Prior experience or similar role is required, strong hotel background (2+ years), and one or more; catering/convention services, conferences, banquets is a must.
• Four-year college degree or equivalent work experience.
• Solid computer skills and knowledge of various discipline-focused computer programs, including strong proficiency in Microsoft Office.
• Excellent communication skills
• Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
• Primary focus is to increase revenues and profits by generating social and corporate business through proactive sales efforts.
• Proactively pursue leads and maintain existing client relationships
• Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers
• Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position.
• Communicate regularly with key account planners, social contacts, and other hospitality professionals to establish strong relationships.
• Responsible for monthly/quarterly and annual forecasting accuracy
• Maximize use of all available hotel space to generate food, beverage and rental revenues.
• Maintains a professional image at all times through appearance and dress.

Salary for the position is $80K per year.