Description

Event & Banquet Oversight:

• Serve as the primary contact for all hotel events, including meetings, social gatherings, and catered functions.

• Create and manage Banquet Event Orders (BEOs), ensuring clear communication between Sales, Kitchen, and Front Desk teams.

• Supervise event set-up, execution, and breakdown to guarantee brand consistency and guest satisfaction.

• Conduct client walk-throughs, tastings, and post-event reviews to drive repeat business.

Food & Beverage Leadership:

• Oversee daily operations of the F&B department including breakfast, bar/lounge service, and banquet catering.

• Maintain inventory, order supplies, manage vendors, and control food and beverage costs.

• Ensure all food and beverage offerings meet Hilton Garden Inn standards and health/safety regulations.

• Support implementation of seasonal menus, bar promotions, and special hotel events.

Team Management & Culture:

• Recruit, train, and develop a high-performing F&B and banquet team.

• Prepare team schedules based on business levels and approved labor budgets.

• Foster a positive, guest-focused environment through hands-on leadership and Concord’s values.

• Conduct team huddles, evaluations, and coaching for continued development and accountability.

Financial Responsibilities:

• Monitor department budgets and support forecasting for labor, food cost, beverage cost, and banquet profitability.

• Assist with billing accuracy, event deposits, and reconciliation with Sales/Accounting.

• Track performance metrics such as guest satisfaction scores (GSS), upsell revenue, and event feedback.

• 2+ years of experience in food & beverage or banquet/event management, preferably in a hotel setting.

• Prior knowledge of Hilton brand standards and banquet operations.

• Strong leadership, communication, and time management skills in a hospitality environment.

• Familiarity with hotel systems (OnQ, Delphi, Micros) and Microsoft Office Suite.

• Flexibility to work varied schedules including early mornings, evenings, weekends, and holidays.

• Competitive base salary

• Paid time off & holiday pay

• Health, dental, vision, and life insurance (based on eligibility)

• 401(k) with company match (after qualifying period)

• Hilton Team Member Travel Discounts

• Career development opportunities with Concord Hospitality

Hilton Garden Inn San Marcos is proudly managed by Concord Hospitality, an award-winning hotel management company known for a culture built on integrity, service, and heart. We’re committed to excellence and developing leaders in hospitality. If you thrive in a fast-paced, people-first environment — we want to meet you.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.