PRIMARY PURPOSE OF THE POSITION:

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. Accountable for ensuring a proactive Human Resources environment consistent with profitability objectives.

ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed, as necessary.)

· Provide assistance, guidance and counseling to the General Manager, management staff and line team members in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.

· Hire, train and supervise human resources personnel. Provide ongoing communication regarding policies, programs and procedures.

· Administer and direct the daily activities of the department.

· Prepare annual human resources budget, approve expenditures and ensure budget is met.

· Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient team members.

· Conduct interviews for all management positions.

· Ensure that team members are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs.

· Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.

· Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for fair and consistent application.

· Ensure compliance with all State and Federal Laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices,

implementing new procedures and communicating verbally and in writing any new requirement.

· Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.

· Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.

· Provide and promote positive team member relations and ensuring the open-door policy is communicated and managed effectively.

· Review and appraise all personnel changes and paperwork for merit and accuracy.

· Approve all required Human Resources forms such as Personnel Authorizations and Employment Requisitions.

OTHER FUNCTIONS: (This list of other functions is not exhaustive and may be supplemented and changed as necessary.)

· Prepare budget forecasts for the Human Resource department by analyzing and estimating past and future costs using moderately complex mathematical calculations.

· Monitor safety programs and Worker’s Compensation benefits.

· Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary.

· Compose, type and distribute general Human Resources correspondence, such as those announcing policy revisions.

· Answer telephone inquiries

· Other duties and responsibilities as assigned by the General Manager such as administering Quality programs, Team Member Surveys and Diversity programs.

EDUCATION and/or EXPERIENCE:

· Four-year college degree preferred.

· Five years combined general Human Resources and supervisory/management experience.

· Prior hotel experience preferred.

· Experience within a similarly sized operation is highly desirable.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

· Ability to deal effectively with all team members and employee representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts.

· Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all team members.

· Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.

· Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.

· Ability to type 50 words per minute to prepare correspondence and meet deadlines.

· Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.

· Visual ability to observe team members in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale.

PHYSICAL DEMANDS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing this job, the employee is regularly required to stand, walk, sit, speak, hear, reach, bend over, stoop, use hands, use fingers, write, see, feel objects, handle paper, wires, pens, boxes, and occasionally kneel. Occasional lifting or moving may be required of objects of up to 100 pounds of force occasionally; and /or 50 pounds or force frequently and /up to 25 pounds of force constantly to lift, push, pull or otherwise move objects.