Assistant Housekeeping Manager
DoubleTree by Hilton McLean Tysons
posted June 26, 2025
How to Apply- Financial Results/Cost Control: Provide support for the overall finances of the housekeeping department, maximizing hotel profitability and management of expenses. Assists in managing labor through proper scheduling, monitoring, and adjusting based on business needs. Manages supply costs by reviewing with vendors and safeguarding existing supplies. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Ensures sufficient room inventory is available and cleaned to maximize revenue.
- Guest Service: Accountable for guest satisfaction by providing quality room cleanliness and room supplies. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Achieves business revenue goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction.
- Safety/Risk Management: Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.
- Associate Management and Development: Responsible for evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Assist with interviewing, hiring, coaching, and development of all team members. Assist with required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Promotes collaboration and positive, professional work environment.
- Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Uses expertise to advise and implement changes to housekeeping operations as needed Assist with housekeeping/laundry initiatives and meeting productivity standards at the hotel level. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
- Education: High school diploma or GED required. College degree or equivalent experience preferred.
- Experience/Knowledge/Skills/Abilities:2+ years of progressive housekeeping management experience preferred. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests. Must be able to manage multiple priorities in a fast-paced environment. Bi-lingual ability preferred.
- Ability to speak, read, and write in both English and Spanish. Ability to provide oral and written translation between Spanish and English.
- Physical: Ability to lift, push, pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
- Well-Being Benefits:
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Vacation
- Long Term Planning:
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Team Member Programs:
- Our Big 3 Mission Statement Leaders of the Month/Year
- Annual Performance Appraisals and Wage Increase Opportunities
- Annual Team Member Banquets
- Annual Team Member Engagement Survey
- Discounted Room Rates for Team Members, Family and Friends
- Complimentary Room Stays
- Weekly Payroll
- Complimentary Parking
NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.
How to ApplyDoubleTree by Hilton McLean Tysons
Hotel with 316 Rooms
AT A GLANCE
Our exemplary service starts with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring a 43-inch flat-screen HDTV, refrigerator, coffeemaker, and spacious bathroom. Work at the desk with ergonomic chair, and stay connected with complimentary WiFi. Some rooms also include a sofa bed. Here a few days? Book a suite for extra space to relax, work and entertain.
Start your day in our Harvest Café for our daily breakfast buffet. Enjoy American pub fare and local craft beers at O’Malley’s Tysons Corner. Our hotel in Tysons also has a convenience shop and daily room service. Take a dip in the indoor Junior Olympic size pool or get a complete workout in our 24-hour fitness center.
Along with a state-of-the-art business center, we offer over 5,700 sq. ft. of Tysons Corner event space including a 4,500 sq. ft. grand ballroom. Host a cocktail hour in the private dining area or on our outdoor garden patio. Our planning and catering staff are pleased to assist with your event.
DoubleTree by Hilton McLean Tysons
1960 Chain Bridge Road
Mc Lean, VA 22102
Telephone (703) 893-2100
Website doubletree3.hilton.com
Managed by B.F. Saul Company Hospitality Group