Housekeeping Supervisor

DoubleTree by Hilton South Charlotte Tyvola

posted April 18, 2025

How to Apply

Description

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

WHAT YOU WILL BE DOING:

Supervise the housekeeping staff, providing open communication, training and performance feedback to ensure maximum efficiency.

Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

Respond to guest requests, concerns and problems to ensure guest satisfaction.

Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.

Perform any other job-related duties as assigned.

DOES IT SOUND LIKE YOU?

1 year of experience in a Rooms Department at a hotel or in environmental services in a supervisory role.

Excellent interpersonal, leadership and communication skills.

Must be able to work weekends

Computer skills, knowledge of On-Q System is a plus.

Effectively manage multiple tasks at all times and excellent at resolving challenges.

Dedicated to providing excellent service to our guests.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Behaviors

Team Player: Works well as a member of a group (Preferred)
Loyal: Shows firm and constant support to a cause (Preferred)
Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

Preferred
Self-Starter: Inspired to perform without outside help
Preferred
Peer Recognition: Inspired to perform well by the praise of coworkers
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

How to Apply

DoubleTree by Hilton South Charlotte Tyvola

Hotel

Relaxing stay near Uptown Located off I-77, we’re a 15-minute drive from Charlotte Douglas International Airport. Nearby attractions like the Billy Graham Library, SouthPark Mall, Uptown Charlotte, Carowinds Amusement Park, and Bank of America Stadium are within a seven-mile radius. Enjoy our fitness center, tranquil courtyard, and on-site restaurant and bar. WiFi is on us.