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Front Office Supervisor

Canopy by Hilton Memphis Downtown Beale Street

posted March 31, 2025

Seeking an enthusiastic and experienced Front Office Supervisor with leadership skills to join our TEAM. If you have a passion for hospitality and enjoy providing excellent customer service consider this exciting new opportunity!
How to Apply

As Front Office Supervisor you will mentor our dynamic front office TEAM ensuring outstanding customer service and delivering positive guest experiences.

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

Professional Career Path and Advancement Opportunities:

• Front Office Manager • Operations Manager • Assistant General Manager • General Manager 

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment that invests in its associates?  

Our Management Development Program is a perfect way to get you to the next level!   The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

  • 401k
  • Health/Dental/Vision/Life/Voluntary Insurance
  • Management Development Program
  • Career advancement opportunity
  • TEAM and Travel Discounts
  • Vacation/Well/Holiday Pay
  • Referral Bonus Program
  • We are conveniently located within walking distance from multiple public transportation stations for easy commuting 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations worldwide, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

What you will be doing: 

In this role you will supervise front desk operations, and collaborate with our Front Office Manager and housekeeping department, ensuring proper staffing levels and guest room inventory.

Requirements to be successful in this role:

  • 1-2 years' prior front desk experience in a Hilton or luxury brand setting or hotel environment is ideal. 
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack).
  • Strong communication and listening skills and excellent speaking, reading, and writing ability.
  • Fluency in English: additional languages preferred. Spanish language skills are highly desired.
  • Flexible schedule required for days, weekends, and holidays
  • High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
  • The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

How to Apply

Canopy by Hilton Memphis Downtown Beale Street

174 Room Hotel

Downtown hotel near Beale Street sounds

We’re in Downtown Memphis, next to Autozone Park and a half-mile from FedEx Forum Arena. The Memphis Music Hall of Fame is five minutes away and we’re under a mile from Mississippi River Park and the Memphis Rock ‘n’ Soul Museum. Graceland, home of Elvis Presley, is a 15 minute drive. Enjoy our restaurant, fitness center. WiFi’s on us.


Canopy by Hilton Memphis Downtown Beale Street

164 Union Avenue

Memphis, TN 38103

Telephone (901) 479-1001