Front Office Supervisor Open
Hilton Pennywell St. Louis at the Arch
posted March 27, 2025
Lead Hilton Pennywell's Front Desk Team - Apply as Front Office Supervisor!How to Apply
Compensation: Up to $19.25 per hour
Why You’ll Love This Role
Are you a natural leader who thrives in a fast-paced environment? Do you enjoy creating exceptional guest experiences while supporting a team? If so, Hilton Pennywell is looking for YOU!
As Front Desk Supervisor, you’ll be the face of our hotel, ensuring smooth operations, mentoring team members, and making every guest feel valued from check-in to check-out. Join a company that values career growth, work-life balance, and a supportive team environment!
What You’ll Do
Lead & Inspire – Motivate and support front desk associates to deliver top-tier service.
Guest Relations – Be the go-to problem solver, ensuring every guest has a memorable stay.
Train & Develop – Teach and coach team members to help them succeed.
Daily Operations – Oversee shift transitions, opening/closing duties, and efficiency at the front desk.
Problem-Solving – Handle guest concerns with professionalism, turning challenges into positive experiences.
What You Bring to the Team
✔ At least 1-2 years of hotel front desk or hospitality experience.
✔ Strong leadership, communication, and problem-solving skills.
✔ A guest-first attitude and ability to think on your feet.
✔ Flexibility to work nights, weekends, and holidays as needed.
✔ A hospitality-related degree is a plus, but experience matters most!
Why You’ll Love Being Part of Hilton Pennywell
🌟 Career Growth – Advancement opportunities within HVMG.
🌟 Early Pay Access – Get up to 40% of your earned wages before payday with PayActive.
🌟 Work-Life Balance – PTO, paid holidays, and supportive leadership.
🌟 Comprehensive Benefits – Medical, dental, and vision for full-time associates.
🌟 Financial Security – 401(k) with 4% company match (no vesting period!).
🌟 Team Perks – Hotel discounts, food & beverage savings, and more!
Ready to Take the Next Step?
If you’re a motivated leader who thrives in a guest-focused environment, apply today and start your journey with Hilton Pennywell!
👉 Apply Now!
NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.
How to ApplyHilton Pennywell St. Louis at the Arch
195 Room Hotel
Our Hotel
Our hotel is a renovated 19th-century bank, offering a compelling blend of historic and modern design details. Located in downtown St. Louis, the hotel is just across I-44 from The Gateway Arch. As an associate, you will appreciate the historic setting, a bustling environment, and an engaged team.
Our Guests Love
Number of Rooms: 195
Event Space Square Footage: 5,113
Dining: Pennydrop Bar + Kitchen, The Vault Marketplace
Amenities: Fitness center, business center, concierge, pet-friendly rooms
Points of Interest: Gateway Arch, America’s Center, Busch Stadium, The Dome, St Louis City Museum, Union Station
Our Associates Love
- Amazing opportunities for career advancement across HVMG
- Flexible full-time and part-time schedules
- Up to 40% earned wages paid BEFORE payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full Healthcare Benefits (including medical, dental, and vision coverage)
- 401k Retirement Plan with a guaranteed 4% match and no vesting
- Hotel and Food & Beverage Discounts and Perks
Careers at HVMG
HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.
We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
HVMG participates in the E-Verify program in certain locations, as required by law.
Hilton Pennywell St. Louis at the Arch
400 Olive St.
St. Louis, MO 63102
Telephone +1 314-436-0002
Website www.hilton.com
Managed by Hospitality Ventures Management Group