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Account Director, Transient Sales - Resort

Waldorf Astoria Monarch Beach

posted October 31, 2024

How to Apply

Description

Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is seeking an Account Director of Transient Sales to join the Sales Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

In this role, your primary responsibilities will revolve around research, strategic development, and proactive solicitation of sales within the niche of Consortia Accounts, including prominent partners such as American Express FHR, Virtuoso, Signature Travel, Internova. Additionally, you will manage and nurture relationships with International Sales. This selling role is focused on West Coast deployment.

The ideal candidate must have at least 3-5 years leisure sales experience, and it would be beneficial to have consortia and luxury experience. It is also required to be in market near the resort for site visits and connecting with clients when programs are onsite. Delphi FDC experience is preferred. Luxury and/or resort experience is required.

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What will I be doing?

  • Researches, develops and solicits new FIT and Group Tour business while maintaining relationships with current accounts. 
  • Travels outside of the office to meet with customers and prospective customers to develop business, make proposals, negotiate contracts, maintain contacts, conduct site inspections and close deals.
  • Consistently meets with and entertains customers, conducts property tours, participates in tradeshows and industry and community events to promote facilities and services.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)  
  • Go Hilton travel discount program 
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs

Salary Range: The annual salary range for this role is $90,000-$120,000 and is based on applicable and specialized experience and location.

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How to Apply

Waldorf Astoria Monarch Beach

400 Room Resort

Celebrated luxury. Beach-club vibe.

Perched atop a seaside bluff on 175 acres in Dana Point, our Five Diamond-rated resort is the perfect blend of Southern California’s laid-back luxury and iconic True Waldorf Service. This sophisticated beach-house retreat offers indulgence and inspiration, with a private beach club, three pools, oceanfront golf, luxury spa, unique coastal activities, California cuisine, and more. It’s a place to celebrate our love affair with the sea and sand.