Description

DoubleTree Suites by Hilton Orlando – Disney Springs and Embassy Suites by Hilton Orlando - International Drive Convention Center are looking for their next Complex SeniorSales Manager!

Located in the heart of Orlando, both DoubleTree Suites by Hilton Orlando – Disney Springs and Embassy Suites by Hilton Orlando - International Drive Convention Center offer premium accommodations and exceptional amenities. These properties provide an exciting opportunity to work with large groups and conventions in one of the most popular tourist destinations in the world.

We are seeking an experienced Sales Manager who is passionate about hospitality and driven to exceed sales goals. The ideal candidate will have strong communication and negotiation skills, experience with large group accommodations, and a keen ability to build and maintain relationships with clients. If you’re looking for a dynamic sales role in a top-tier location, this is the opportunity for you!

Full availability is required.

Hilton is proud to have an award-winning workplace culture, ranking #1 Best Workplace by Great Place to Work & Fortune. We support the well-being of our team members with a comprehensive benefits package, which includes:

• Access to your pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources
• Best-in-class paid time off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) with a 15% discount
• Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement, if applicable.

Position Statement: As a Sales Manager at DoubleTree Suites by Hilton Orlando, Disney Springs and Embassy Suites by Hilton, you will serve as the hotel representative to prospective clients and customers requiring guest rooms, meeting spaces, food and beverage services, and other amenities. You will be responsible for generating new business, negotiating contracts, and ensuring the hotel’s services exceed customer expectations.

Position Summary:

• Represent the hotel by soliciting, responding to, and negotiating with clients requiring large group accommodations (generally over 50 guest rooms), with or without meeting space and on-site catering services.
• Respond to sales inquiries, initiate new sales, prospect and qualify leads, and entertain potential clients to secure business.
• Prepare proposals and negotiate contracts with clients, including rates for guest rooms, meeting spaces, and catering.
• Develop and implement sales plans and strategies to meet or exceed established revenue and room night goals.
• Engage in outside sales activities to discuss business opportunities and entertain clients in assigned markets.
• Attend industry tradeshows and customer events, conducting site visits for prospective clients.
• Participate in sales meetings and business reviews, including tentative and lost business reviews.
• Conduct site inspections of guest rooms, meeting spaces, and banquet facilities to showcase the hotel’s offerings. #LI-AT3

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!