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Director of Stewarding and Hygiene Operations

Waldorf Astoria New York

posted November 24, 2024

How to Apply

Description

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure.  Waldorf Astoria New York is seeking a talented Executive Steward to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

In this role, you will oversee Stewarding operations of the Waldorf Astoria New York managing a large team supporting the production of exceptional and varied food and beverage offerings. 

The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with well-rounded experience, a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture. 

What will I be doing?

The Executive Steward is responsible for managing and directing stewarding operations to ensure the full support of the food and beverage department of Waldorf Astoria New York.  Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
  • Lead staff in daily coordination and distribution food and beverage support items
  • Oversee equipment storage and distribution according to established standards
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections

The annual salary range for this role is $110,000- $120,000 and is based on applicable and specialized experience.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

  • Health insurance 
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program 
  • Best-in-Class Paid Time Off (PTO)  
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

#LI-LV1

How to Apply

Waldorf Astoria New York

1,400 Room Hotel

THE WALDORF ASTORIA

The Waldorf Astoria hotel on Park Avenue has set the standard worldwide for fine dining, lavish rooms and elegant events for over a century.

HOTEL INFORMATION

Located in midtown Manhattan, The Waldorf Astoria offers 5-Star cuisine, legendary impeccable service and individually decorated rooms and suites.

The Waldorf Astoria New York has been renowned for over a century as one of the world’s grand hotels. As the ultimate destination for inspired culinary creations and attentive service, this midtown Manhattan luxury hotel is close to shopping, entertainment and business.  Explore this New York City landmark, which is considered a prime example of Art Deco period architecture and design.

Select from rooms and suites that are individually decorated for a residential feel.  Savor the countless dining choices available in the hotel’s restaurants, noted for creations such as Waldorf Salad and Veal Oscar. Appreciate world-famous 24-hour room service, originally invented by this famous hotel. Indulge in spa treatments for men and women at the Guerlain Spa. Maintain an exercise  regimen at the 24-hour fitness center.  Couples plan the wedding of their dreams in The Wedding Salon. Over 60,000 sq. ft. of flexible meeting space provides ample options for weddings, meetings and events for 10 to 1,500 guests.  Plan an intimate party in a private suite or large gala in the four-story Grand Ballroom.

Multi-lingual Concierges, modern technology and distinctive surroundings create a fusion of essential and luxurious amenities. Feel part of history; create a memory in this historic Manhattan luxury hotel.

AT A GLANCE (FAST FACTS)

MAP AND DIRECTIONS

POLICIES

LEGACY

NEWS