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Complex Front Desk Agent

Embassy Suites by Hilton Chicago Downtown River North

posted November 22, 2024

Join our DYNAMIC TEAM at Embassy Suites by Hilton Chicago Downtown!
How to Apply

Compensation: Competitive salary based on experience

The Embassy Suites by Hilton Chicago Downtown is seeking positive and outgoing Front Desk Agents to join our TEAM as at two of our hotels in the downtown Chicago area. If you have a passion for hospitality and enjoy connecting with guests consider this opportunity!

T.E.A.M Together Everyone Achieves More 

As Complex Front Desk Agent, you will be a member of our dynamic TEAM providing outstanding customer service, and delivering an exceptional experience to every guest at our hotel. 

In this role you will welcome guests, manage their information, distribute keys and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.

Professional Career Path: 

• Front Office Manager • Operations Manager • Assistant General Manager • General Manager 

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

Employee perks:

  • Management Development Program 
  • Career advancements
  • Benefits 
  • Travel discounts
  • Complementary shift meal
  • Employee discounts 
  • Referral Bonus
  • We are conveniently located within walking distance from State/Lake and Chicago-Red L Stations and multiple bus transportation stations for easy commuting.

Requirements:

  • 1+ years' Front Desk Agent experience in a hotel setting 
  • Excellent English communication skills and able to read, write and speak fluently
  • Hilton brand experience is a plus

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Compensation: $23

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

How to Apply

Embassy Suites by Hilton Chicago Downtown River North

368 Room Hotel

The best of Chicago on your doorstep

Find our River North Chicago hotel right in the heart of downtown Chicago, within an eight-minute walk of Chicago Riverwalk and Navy Pier. The Chicago Loop with Millennium Park, The Art Institute of Chicago, and Chicago Theatre is less than a mile away. The Willis Tower is two miles away. A free made-to-order breakfast completes your stay.


Embassy Suites by Hilton Chicago Downtown River North

600 North State Street

Chicago, IL 60654

Telephone (312) 943-3800