The Houseperson will have the opportunity to directly impact the impression developed by all guests by presenting a clean hotel with inviting public areas and attractive grounds, taking pride in the portrayal of the hotel’s overall appearance. 

Department

FSLA Status

Supervisory Responsibilities

Duties/Responsibilities

• Performs cleaning, housekeeping, and light maintenance tasks and services as assigned throughout the property.
• Maintains key control and security of non-guest areas constantly.
• Picks up trash, empties interior and exterior trash receptacles, as well as ash collection containers placed around the property.
• Performs light repairs such as replacing light bulbs and unclogging pipes.
• Responds to guest requests.
• Assists with the cleaning and sanitizing of shared facilities such as business center, fitness room, and common spaces.
• Washes windows, vacuums floor and rugs, cleans furniture and window treatments.
• Responds to guest requests.
• Pulls linens, terry, and trash for Room Attendants, and restocks housekeeping carts as needed.
• Maintains outside grounds and pet area as assigned.
• Examines property for safety hazards and reports all problems to the Facilities Manager or other appropriate staff.
• Keeps dumpster area clean and well maintained.
• Maintains cribs, pack & plays, and roll-away beds.
• Sets up and breaks down meeting room, including proper placement of chairs, tables, and linen, all according to instructions.
• Ensures that cleaning supplies are well stocked.
• Maintains, cleans, and organizes storage areas.
• Brings any equipment issues to the Facilities Manager immediately.
• Participates in special projects as required.
• Maintains communication with Front Desk and Housekeeping.
• Follows all OSHA/HAZCOM procedure.
• Wears appropriate brand required uniform and name tag during all scheduled shifts.

Required Skills/Abilities

• Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.
• Detail oriented and thorough.
• Ability to perform basic repairs and operate tools or equipment used in routine maintenance.
• Ability to keep property clean and orderly.
• Exhibit good interpersonal skills with polite and courteous demeanor toward staff, guests, vendors, and visitors to the property.

Education and Experience

Physical Requirements

• Prolonged periods standing and walking, and frequently pulling, pushing, and bending.
• Must be able to lift and carry up to 50 pounds at a time.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.