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General Manager
(General Manager)
Bring your leadership to the heart of Oklahoma City and make your mark at The Lively Hotel on OAK, where bold design, vibrant experiences, and exceptional hospitality come together!
Located in the heart of Oklahoma City’s vibrant OAK district, The Lively Hotel on OAK, Tapestry Collection by Hilton is a 132-room boutique lifestyle hotel designed to be as distinctive and dynamic as the community that surrounds it.
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Restaurant Server
(Food & Beverage)
welcome to first hospitality. employment for one? right this way...
Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Guest Service Representative - Front Desk
(Guest Services)
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Front Office Manager
(Guest Services)
The Front Office Manager leads the hotel’s front desk and guest services team. Front Office Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Front Office Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Front Office Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams. This is a "working Front Office Manager" role, which means 50-75% of your weekly hours will be spent as the primary Front Desk Team Member on duty.
veterans.hilton-jobs.com/lively-hotel-at-oak/jobs
