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Front Desk Agent

Hilton Washington DC/Rockville Hotel & Executive Meeting Center

Posted September 22, 2022

How to Apply

$500 SIGN ON BONUS

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

Why you will enjoy this job

Checking people in and out. It’s a no brainer, right? Often the first impression, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

Come join the best team in MD. We are the largest hotel in Rockville and we: pay more than our neighbors, offer all the benefits of Hilton employee rates plus Driftwood rates at over 80 hotels.

We offer a free hot meal daily, full training and free parking. We are steps away from the Metro train station and are on all the major bus routes and we are just walking distance from the area’s best restaurants and shopping.

Come join the best team in MD…join the Hilton Rockville!

EOE/M/F/Vet/Disabled

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

How to Apply

Hilton Washington DC/Rockville Hotel & Executive Meeting Center

315 Room Hotel

At A Glance

Hilton Washington DC/Rockville Hotel & Executive Meeting Center in Rockville, MD is conveniently located in a key suburb of Washington, DC. It’s across from Twinbrook Metro Station, near the FDA, National Institute of Health, iHeartRadio, Lockheed Martin, IBM, US Pharmacopeia and Learning Tree. We offer 315 spacious rooms and a 24-hour modern fitness center. Pike Café serves Starbucks® and Olive’s modern American bistro is open from breakfast through dinner.

  • Rockville hotel rooms across from Twinbrook Metro Station; easy access to downtown Washington DC
  • 35,000 sq.ft. of flexible banquet and meeting space for your next event
  • Conference center offering distraction-free meeting rooms in Rockville, MD
  • Convenient to great shopping at White Flint Mall, Bethesda and Chevy Chase boutiques
  • On-site fitness center

Hilton Washington DC/Rockville Hotel & Executive Meeting Center

1750 Rockville Pike

Rockville, MD 20852-1699

Telephone (301) 468-1100