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Director of Membership

Hotel Del Coronado

Posted September 24, 2021

How to Apply

Description

Director of Membership leads and directs Membership Sales in the development and execution of strategic sales and marketing plans to maximize club membership. Responds to inquiries, initiates new club sales with prospective members and business associates. Oversees the budget and all financial aspects of the operation. Develops and implements strategic plan. Interviews, trains, supervises, counsels, schedules and evaluates staff.

What will I be doing?


  • Participate in the process to create Club structure and Club documents, including Membership Plan, Rules and Regulations, Applications and all other necessary documents

  • Develop and implement Sales & Marketing Strategies

  • Maintain Sales Database

  • Define local, regional and national target markets for prospective members

  • Create and maintain Club collateral

  • Review documents, pricing, existing sales and marketing strategies

  • Analysis and management of prospective membership demographics, prospects lists and rejection list.

  • Plan, organize and implement prospective member events

  • Create and maintain comprehensive member Club communications, coordinate member activities, programs and publication of member newsletter

  • Maintain website in collaboration with the resort marketing office.

  • Act as membership liaison to the Resort Executive Committee

  • Establish Advisory Board, Polls and comprehensive quarterly reports pertaining to the needs of the membership

  • Assist and direct in new member orientation

  • Resolve member issues

  • Establish and track members’ spending statistics

  • Define Club organizational chart and job descriptions

  • Develop Club policies and procedures including S.O.P’s training tools for the Club team

  • Attend New Employee Orientations

  • Additional Duties 

Requirements

What are we looking for?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Private Club understanding and experience in either operations or sales

  • Excellent organizational and administrative skills

  • Five years minimum management experience

  • Extensive knowledge of Excel/ Word/ email and database maintenance.

  • Experience in preparing strategic plans, budgeting, forecasting and review of financial statement for a club operation

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 



 


EOE/AA/Disabled/Veterans

How to Apply

Hotel Del Coronado

757 Room Resort

Luxury Southern California Resort

With its iconic red turrets piercing the taut horizontal lines of an azure California skyline, the Hotel del Coronado radiates with a confidence of gracious Victorian splendor that is without equal.

Built in 1888, this classic beachfront respite near San Diego, California has long been heralded as one of America’s most beautiful beach resorts. A pronouncement underscored by its designation as a National Historic Landmark in 1977.

Jobs and Hospitality Employment

A living So Cal legend for more than 130 years, The Del has a rich history as the host to celebrities, royalty and beach-loving families. Today, this legacy is carried on by our extraordinary Team Members.

We believe that hospitality isn’t just a job, it’s a journey of self-discovery. Our Team Members are phenomenal professionals who work together to deliver inDELible experiences for every guest. As a part of the Curio Collection by Hilton, Team Members at The Del have access to international travel perks, career advancement opportunities and industry-leading benefits.