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Training & Team Member Event Coordinator (Spanish Speaking)

Hotel Del Coronado

Posted August 21, 2021

How to Apply

Description

The Legendary Hotel del Coronado is looking for a Human Resources Training & Team Member Event Coordinator to join our dynamic Human Resources Department. 





What will I be doing?

 

The Human Resources Training & Team Member Event Coordinator coordinates and implements department training, activities and projects as assigned. Provides clerical and office support and assistance to department management. Specifically you will be responsible for performing the following tasks to the highest standards:

 


  • Facilitates a variety of training classes in English and Spanish (New Hire Orientation, Guest Service, etc.)

  • Coordinating all logistics for Training Sessions & Hotel Recognition Programs (manage the nominations, order trophies, coordinate venue and menu, print certificates and order gift cards, etc.) (Team Member of the Month, Leader of the Quarter, Service Anniversary, Catch Me at My Best Program, Department Recognition and more)  Makes recommendations to improve existing incentive programs or implement new incentive programs

  • Provides administrative support for all training classes including sending out training announcements, ordering/producing materials, setting up rooms, ensuring appropriate supplies and equipment are present, taking and recording attendance information, and post-training following up. (Filing forms, union applications to union, Del text management, create name badges, coordinate food handlers and TIPs cards, etc.)

  •  Assists with analysis of information from a variety of sources (Guest complaints/compliments, SALT scores, etc.) to determine areas where training could be improved or developed to constantly improve guest service.

  • Coordinate other HR Events and Initiatives (Global Team Member Survey, Thrive, Holiday events, etc., )

  • Quality Assurance Tracking

  • Collaborates with Marketing and other departments on property-wide communications responsibilities to include the Electronic Bulletin Board, events calendars, birthdays and anniversaries, Diversity and Inclusion, perks, and more

  • Cover the HR Front Desk as needed

  • Other Requests and Projects as assigned   

  • One year minimum classroom training delivery experience preferred

  • Understanding of adult learning principles

  • Project management experience a plus.

  • Proficient to advanced Microsoft Office Skills specifically in Word, Excel & PowerPoint required.

  • Comfortable interacting with Executive Management in-person and through email.

  • Strong written communication skills.

  • Attention to detail

  • Strong time management skills

  • Bilingual in Spanish is a plus

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

 

 


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 



 


EOE/AA/Disabled/Veterans

How to Apply

Hotel Del Coronado

757 Room Resort

Luxury Southern California Resort

With its iconic red turrets piercing the taut horizontal lines of an azure California skyline, the Hotel del Coronado radiates with a confidence of gracious Victorian splendor that is without equal.

Built in 1888, this classic beachfront respite near San Diego, California has long been heralded as one of America’s most beautiful beach resorts. A pronouncement underscored by its designation as a National Historic Landmark in 1977.

Jobs and Hospitality Employment

A living So Cal legend for more than 130 years, The Del has a rich history as the host to celebrities, royalty and beach-loving families. Today, this legacy is carried on by our extraordinary Team Members.

We believe that hospitality isn’t just a job, it’s a journey of self-discovery. Our Team Members are phenomenal professionals who work together to deliver inDELible experiences for every guest. As a part of the Curio Collection by Hilton, Team Members at The Del have access to international travel perks, career advancement opportunities and industry-leading benefits.