Provide excellent service to guests throughout their stay. Make reservations, check guests in/out, answer all incoming calls, respond to any guests’ requests, and solve issues quickly. Share information about hotel amenities and make recommendations about surrounding area.
Provide excellent service to guests throughout their stay. Make reservations, check guests in/out, answer all incoming calls, respond to any guests’ requests, and solve issues quickly. Share information about hotel amenities and make recommendations about surrounding area.
Under the general guidance of the Executive Housekeeper, ensure that all hotel public areas including exterior, and interior are in clean working condition. Assist in housekeeping and maintenance as needed and respond to guest requests quickly and graciously.
Ensure guest rooms are thoroughly cleaned, sanitized, and ready for guests’ arrivals. Inspect rooms for any maintenance issues and answer all guest requests quickly and graciously.
Set up and prepare breakfast items as directed. Prepare food, restock buffet stations, clear tables, and converse with guests in a friendly and service centric manner. At the end of service, breakdown buffet station, clean breakfast area and ensure kitchen is clean. Prepare stock for the following day and submit weekly orders to the management.
Provide excellent service to guests throughout their stay. Make reservations, check guests in/out, answer all incoming calls, respond to any guests’ requests, and solve issues quickly. Share information about hotel amenities and make recommendations about surrounding area.