The Part-time Guest Service Representative / Front Desk Agent at Encore Hospitality is the primary point of contact for guests upon arrival and throughout their stay. This role involves managing check-ins and check-outs, addressing guest inquiries, handling reservations, and providing exceptional customer service to ensure a positive guest experience. The Guest Service Representative is crucial in creating a welcoming atmosphere and addressing any issues or special requests that may arise.
We are seeking a dedicated Part-Time Breakfast Attendant to join our team. The ideal candidate will be responsible for providing exceptional guest service. This part-time position is 2 weekdays per week plus cover any request off days by coworkers.
The Hotel Housekeeper at Encore Hospitality plays a crucial role in maintaining a clean, safe, and welcoming environment for guests. They are responsible for ensuring that all guest rooms, common areas, and facilities are cleaned and maintained to the highest standards of hygiene and presentation. A successful Housekeeper ensures a positive guest experience by maintaining attention to detail, efficiency, and professionalism while adhering to Encore Hospitality’s policies and health standards.
The Housekeeping Supervisor at Encore Hospitality is responsible for inspecting guest rooms, public areas, and back-of-house spaces to ensure cleanliness, presentation, and maintenance meet established hotel standards. This role plays a critical part in maintaining quality control within the housekeeping department and ensuring guest rooms are clean, safe, and ready for occupancy. The Housekeeping Inspector works closely with room attendants, housepersons, and management to uphold brand standards and enhance guest satisfaction.