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Director of Front Office
(Guest Services)
Be the Heart of Hilton & Bring the Warm Cookie Welcome to Life — Join DoubleTree Times Square West as Front Office Manager!
The Front Office Manager supervises the front desk operation, including staff training, inter-department communications, and staff accountability. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.
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